Return and Exchange Policy
Our goal is to ensure your complete satisfaction with your purchase.
We accept returns/exchanges on un-used basis with-in 14 days of purchase.
Once we receive the item back they will be inspected for any wear/ including being washed. Any damaged item that comes back as a result of manufacturing and not by the misuse of the consumer will then be able to be exchanged for another item in the store.
If an item is returned and it is determined that the item was used, mishandled, washed, or damaged by the customer, it will not be exchanged for another item and the customer will be responsible for all shipping and handling cost’s to return the item. The customer will be charged a $10.00 processing and handling fee as well as any shipping charges to return the item.
Any items returned due to sizing issues will be inspected for wear/including being washed. If it is determined that the item is un-used, the item will be exchanged for the same item in the correct size. Items returned for sizing issues cannot be exchanged for a different item.
We encourage you to visit our sizing chart to assure you are requesting the correct size. It is vitally important when ordering a helmet you take the time to measure your head to ensure you are requesting the correct size.
Please be aware that sale items are not be eligible for any returns or exchanges.
Please allow 3-15 business days for processing once the item (s) have been received. We will send you an email once we receive the item(s).
It is the customer’s responsibility to pay for all return shipping costs coming back to skullygifts.com.
Please include the original invoice with your returned order
You may contact us at (702) 250-8309 with any questions or help with your order. You may also email us at firstname.lastname@example.org
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If your order has been shipped, the order cannot be canceled. However, you can return the item for an exchange. Please be aware that most orders shipped within 24-48 hours.